29 days old
2018-07-192018-08-18

Automotive Service Manager

Company Confidential
Youngstown, Ohio 44503
  • Job Type
    Employee
  • Job Status
    Full Time

What We’re Looking For

Are you looking for the next step in your career? Local Dealership is seeking an experienced Automotive Service Manager to take our Service Department to the next level.

What We Offer

  • Aggressive and competitive pay plan
  • Medical
  • 401(k)
  • Paid Vacation

Requirements

Responsibilities  

  • Oversee operations in an auto service department to ensure compliance with quality standard
  • Oversee the inspection of automobiles to identify faulty components and facilitate process for repairs
  • Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs
  • Oversee the hiring and training of an effective auto service team
  • Maintain accurate record of all accounts and relevant financial information
  • Monitor inventory to regulate and ensure availability of required vehicle parts
  • Ensure automotive service staff comply with environmental laws and regulations
  • Oversee the procurement of vehicle parts, automotive equipment and various other items required in an auto service department
  • Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming ones
  • Listen to client complaints and assist in addressing their issues and resolving challenges
  • Oversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety laws
  • Assign and schedule work duties to auto service staff according to their skills
  • Follow up with customers to obtain feedback and ensure they are satisfied with received service
  • Attend workshops and study relevant publications to stay up-to- date with developments in the automotive service industry
  • Maintain and manage work flow of shop
  • Monitor productivity, proficiency, and efficiency of the shop and technicians

 

Qualifications 

  • Meeting and exceeding manufacturer’s CSE requirements
  • Need to be a self-starter with the ability to lead/build a team
  • Strong leadership skills are a must
  • People oriented-both customers and employees
  • Outgoing, positive, energetic personality is a must
  • At least 3-5 years of automotive service experience is required
  • Must have experience with dealer management systems
  • Desire to coach and train team to exceed their goals
  • Excellent computer skills needed
  • Excellent customer service skills
  • Ability to be analytical, problem solve and multitask
  • Self-motivated, enthusiastic presence in a team environment
  • Strong written and communications skills

 Wages commensurate with experience.

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Automotive Service Manager

Company Confidential
Youngstown, Ohio 44503

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