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Community Health Coordinator

Planned Parenthood of Greater Ohio

Youngstown, Ohio
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Job Status:
Full Time
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Job Details

Community Health Worker Coordinator

         Health Education and Outreach 


The Community Health Worker Coordinator is responsible for identifying the health needs, service gaps, and barriers to care for high risk pregnant women and children in Youngstown and Mahoning County, Ohio in partnership with M/Y Baby’s 1st Infant Mortality Coalition and the Ohio Department of Medicaid. The Community Health Worker Coordinator is responsible for the expansion of program activates under Medicaid grant to reduce infant mortality and eliminate birth outcome inequities and is focused on providing better information on local needs to ensure government and private investments are aligned and strategically designed to improve the lives of moms and/or expectant moms and their families in the targeted areas. The person in this position will have a background in Public Health or related field and will be certified as a Community Health Worker once hired.  Community Health Worker Coordinator will seek to demonstrate how the data can be mainstreamed to provide actionable data locally while enabling and increasing the participation of stakeholders to use data to improve services and lives.  The Community Health Worker Coordinator will assist the Community Education Manager II in the development of program-wide strategic and incentive plans. 

Job requires commitment to quality healthcare and excellence in customer service. Regional travel required. High energy needed.  Job requires certification as Community Health Worker and to maintain certification with required continuing education as established by the Ohio Board of Nursing – certification tools and resources are provided by PPGOH upon hired. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 

Healthy Moms, Healthy Babies specific responsibilities 

  • Become a certified Community Health Worker and maintain certification for length of employment.
  • Coordinate the expansion of program activities and Increase the Reach of Community Health Workers in Mahoning County through the Medicaid grant to improve access to health and social services.
  • Develop and implement a monitoring and evaluation plan across all program components that capture necessary data to report on results which Ensure Grant Management and Program Oversight.
  • Engage in canvassing/home visiting in high-risk neighborhood to identify and assist in enrolling eligible clients for prenatal services.
  • Develop tools and processes for ensuring robust performance monitoring and evaluation that supports the achievement of the program objectives.
  • Serve as a professional representative to community-wide coalitions, boards, advisory committees and groups to Improve Community Engagement and Community Education
  • Establish new and maintain existing networking relationships to promote Infant Mortality Prevention initiatives and PPGOH services and foster referrals.
  • Coordinate the expansion of Access to Community Pathways HUB Program in the service area.
  • Communicate information obtained through program activities to PPGOH staff, various external stakeholders, notably funders and partners.
  • Supervise outreach activities and competencies of Community Health Workers.
  • Provide case review and case conferencing with all Community Health Workers in the grant area and coordinate quality assurance, conduct exit reviews, and audit of OIMRI client files.
  • Attend one (required) CHW training, one Florida State Curriculum Training, and any additional trainings required by ODH, while employed as a Community Health Worker supervisor
  • Work interdepartmentally and cross-departmentally with other managers to Improve Birth Spacing Education and Expand Access to LARC. 

Other responsibilities 

  • Promote the PPGOH brand and mission internally and externally.
  • Maintains a current demographic, cultural, and epidemiological profile of the communities PPGOH serves.
  • Works with the Community Education Manager II to: develop on-going strategic  objectives for funding opportunities/sources; complete and submit      government grant reports to funding education and outreach programs, and in planning and conducting all-staff internal agency education and outreach training      sessions for internal and external audiences based on PPFA standards, Title X program guidelines and staff needs.
  • Supervises and regularly communicates with direct reports, as needed; ensures all direct reports are in compliance with PPGOH, PPFA, and other regulatory guidelines; provides guidance, conflict management, and leadership to team and department members. 

Core Competencies

  • Strategic Community Collaborator – Engages diverse stakeholders to accurately assess community needs, and with credibility and authenticity strategically guides PPGOH to contribute to the community’s priorities.
  • Effective & Engaging Communicator – Is an effective and passionate communicator, articulating Planned Parenthood message in a way that inspires other to act in service to the organization and the community.
  • Critical Thinking & Creative Problem Solving – Is able to address and overcome complex issues to achieve desired results.  This includes the ability to gather, interpret and use relevant data to drive strategy development, make decision and drive for results.
  • Planning and Implementation – Is a leader and takes initiative in planning and developing initiatives within impact areas to achieve results that drive collective community outcomes.
  • Embracing & Managing Change – Champions and facilitates change to ensure long-term community sustainability.  Adapts successful to changing marketing needs while maintaining positive relationships with stakeholders, internal and external. 


Position may include part- or full-time supervisory responsibilities such as providing daily work guidance, approval of PTO requests and expense requests, flex scheduling, performance reviews, pay changes, and staff recruitment and retention. 


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 



LEVEL TWO: Position requires a Bachelor’s Degree in Education, Social Service, Community Health, Communication, or related field. Minimum of 4 years of related work experience will be considered in lieu of a degree. Demonstrated management and supervisory experience is preferred by but not required. 

Experience or training in reproductive health, human sexuality, adolescent development, and learning theory is strongly preferred. Experience working with culturally and linguistically diverse populations needed to conduct a cultural assessment. Experience working with culturally diverse populations and public speaking required. Self-motivation, self-direction, teamwork, and organizational skills required. 

Requires computer skills in Microsoft Word (word processing), Microsoft Excel (spreadsheet), database management, Internet (advanced information searches), and desktop publishing. 

General knowledge of reproductive health spectrum, including, but not limited to, the reproductive life cycle, pregnancy, abortion care, prenatal care, labor and delivery, fetal and child development and related policies, procedures and regulations.  


LEVEL THREE: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 


LEVEL TWO: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. 


LEVEL THREE: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to deal with several abstract and concrete variables. 

Frequently requires creativity, problem-solving, decision-making, interpersonal skills, flexibility, and independent judgment. Requires ability to take decisive action. May occasionally require negotiation skills and use of discretion. 


Requires evidence of valid Ohio driver’s license and automobile insurance in accordance with agency and liability policy. 


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit. Work requires occasional bending and stooping. Rarely requires repetitive motion of the feet. Must be able to occasionally lift, push and/or carry up to 30 lbs., operate a computer including keyboard, and operate multi-key telephone. During peak activity periods work in excess of 7.5 hours per day and/or 37.5 hours per week. 


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Job involves frequent interruptions, occasional overtime, some evening, early morning, and weekend hours, and frequent travel throughout the PPGOH service area. Work is performed in an office environment as well as in a variety of community and school settings. The noise level in the work environment is generally moderate. Reliable transportation necessary. 

This is not necessarily and exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.

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