28 days old

Customer Service Representative

Salem Propane & Southwest Fuels
Salem, Ohio 44460
  • Job Type
  • Job Status
    Part Time
  • Shift
    1st Shift

Customer Service Representative: Local Propane & Fuel Company

Become a member of a fun, dedicated team in a fast growing locally owned company. We are a local propane and fuel company serving the surrounding communities in Mahoning, Columbiana, Carroll, Stark and Jefferson counties. We are family owned and also operate a small local gas station. Having exceptional customer service has been a key to the company's success.

We are seeking an experienced Customer Service Representative that is interested in being part of a team focused on serving the customer. 

Must be an energetic, capable and team-oriented individual who demonstrates strong customer service and relationship skills. 

As a Customer Service Representative, you will provide industry-leading, first-class customer service to our residential, commercial, and agricultural customers.


Excellent communications skills both verbal and written maintaining strict professionalism in all customer correspondence. Well organized with processing paperwork including invoices, statements and scheduling.

Ability to effectively deal with the demands and expectations of a high-paced, high-volume operation. Must have a positive attitude, be reliable and dependable.

Able to effectively take customer orders by phone and maintain accounts in QuickBooks and/or be willing to be trained.

Answer initial and follow-up phone calls from customers who place orders or request service and technical support issues - ability to take full responsibility, from start to finish. 

Respond to customer inquiries regarding orders, service work, and delivery invoices in a courteous and helpful manner. Maintain organized files and workspace. Computer skills a plus.

Provide timely and thorough resolution of all issues raised by customers, as well as documenting all actions and correspondence.

Customer billing and accounts receivable support. 

Able to provide support for counter sales when necessary.

Compensation competitive and commensurate with experience.

Health insurance benefits available. Employee discounts on propane and fuel.

This is a part-time position with the potential to become full-time.

Contact carol.beeson@salempropane.com or call 330-337-3561 for more information.


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Customer Service Representative

Salem Propane & Southwest Fuels
Salem, Ohio 44460

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Customer Service Representative

Salem Propane & Southwest Fuels
Salem, Ohio

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